Growing The Economy of Tomorrow

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Massachusetts Growth
Capital Corporation
529 Main Street
Schrafft Center, Suite 201
Charlestown, MA 02129

Tel: +1 617-523-6262
Fax: +1 617-523-7676

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Examples of Outcome Measurement Indicators for Small Business Assistance Providers

Start New Business:

  • Business opened AND business sales/revenue over a minimum of a continuous three month period

Maintain/ Stabilize Business: Business still in operation at end of reporting period AND one of following indicators:

  • Improved cash flow
  • Obtained working capital
  • Renegotiated better lease terms/moved to better location (w/ better lease terms)
  • Refinanced or consolidated existing debt/loan with better terms in order to break even
  • Got up to date on rent
  • Successful resolution of legal, tax, regulatory, licensing or other problem
  • Bought existing business/transfer of ownership

Business Growth:

  • Increased gross business revenue
  • A net increase of total FTEs from previous year/intake
  • Additional business location or increase in square footage
  • Purchase of commercial space
  • New product line/service/expanded inventory or new (additional, larger, better) equipment
  • Rebranding business & marketing materials to increase clients/contracts

Job Creation:

  • Net Increase in FTEs from prior to post intervention

Job Preservation:

  • Jobs maintained at business that would have been lost without service intervention (applies to business stabilization). Based on business owner estimate.

Business Capitalization:

  • $ value of business loan (direct or indirect) as a result of service intervention